Friday, 17 January 2014

WTF? why is there never coffee on arrival?

Good morning ITC! Did you have a good night sleep? Are you a happy bunny today ready for work?
"Sure, after I've had my first good cup of coffee that is!"
Working from the premise of purely academic theory we like to hypothesise that entrepreneurs in coffee like to make money by selling coffee. We therefore construct a framework on the basis of that assumption which leads us to predict that coffee will be served when clientele is at peak levels, hence optimising revenue while obtaining high customer satisfaction. Classic win-win.
Somehow however in this building there is no good cup of coffee available between 8 am and 9 am. Only classical "Fosso" is available and seriously, our duck pond water tastes better. What has created this business model where whenever you arrive in the morning the coffee machine is offline?! Why is management driving staff to sneak nespresso machines into their offices?
We will now be at your service. We will try to empirically discern whether there is a pattern of simple bad luck at play or malicious intent to prevent coffee craving staff to enjoy a cup of serious goodness.While we're at it, let's make it some of that good old softy participatory business from the third floor. Here is the start of our participatory-crowdsourced-coffee-machine-maintenance-schedule-monitoring-fieldwork. Please submit the times you find the true coffee machine offline here. on the basis of the crowdsourced data we will make a helluva sophisticated "gap" analysis informing you of the highest probability of obtaining a good cup of coffee.

17-01-14 no coffee @ 8:43am 

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